Galaxie Software Connection Issue

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Noel Blakley
Noel Blakley's picture
Galaxie Software Connection Issue
  • Hello,
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  • I have an HPLC instrument that is comprised of a prostar 410 auto-sampler, a 325 varian detector, and 2 prostar 210 pumps. I am using Galaxie Chromatography Software as the interface for the instrument. We recently had the computer that was connected to the HPLC instrument go down and we have replace the computer. We have installed the Galaxie 1.10 software onto the computer. I have tried to configure the instrument without the auto-sampler to see if the pumps will connect to the software and they do while in the galaxie configuration manager; but, when I don't have the auto-sampler in the configuration I am not able to connect the instrument in the galaxie chromatography software to begin flowing eluent through the pumps and turning on the detector. I have tried just about ever option I can think of and nothing seems to have long-term success. Does anyone have any theories as to what is causing this issue? 
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  • Any help will be apprecited.
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  • I didn't find the right solution from the Internet.
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  • References:
  • https://www.chromforum.org/viewtopic.php?f=4&t=84774
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  • Thank you.