The individual in this position is responsible for a wide variety of support related functions including, but not limited to, development of technical documents related to marketing, sales, application use, training, repair, maintenance, installation, and phone support of Shimadzu assigned product lines. Significant travel and customer contact to support assigned products is required. Additional responsibilities include training customers and SSI staff.
Incumbent must have a Bachelor’s degree in the physical or natural sciences with at least five years of technical applications experience in the appropriate product line (Balances) or the equivalent experience in maintenance and/or repair of analytical instrumentation.
Incumbent must be proficient at effectively troubleshooting operational, application and other instrument problems in a methodical efficient manner. Additionally, incumbent must be able to act independently in matters not governed by policy to ensure customer satisfaction.
Please visit our website to use our apply online feature and view a complete job description - www.ssi.shimadzu.com/employment.
SSI is an EOE - M/F/D/V