Abcam is a leading web based business supplying research tools to life scientists worldwide. Our head office is in Cambridge (UK), we also have offices in Bristol (UK), Cambridge, Eugene and San Francisco, (USA), Tokyo (Japan), Hong Kong and Hangzhou (China).
We are committed in providing the best antibodies and reagents available to our customers and if they’re experiencing difficulties we want to help! Our 100% Abpromise guarantee gives our customers reassurance about the products they buy and our specialists are there to provide scientific support as and when our customers require.
We are currently recruiting for a Scientific Support specialist to join us on a 12 -14 month basis to cover maternity leave, you will be responsible for providing daily technical support to our German and English speaking customers via email and phone. You will also be involved in liaising with suppliers about the products, updating product datasheets and reviewing Abreviews. In addition to this, there may be the opportunity to work on departmental and inter-departmental projects, sharing your expertise with your team and the rest of the organisation.
You will need to have a BSc or above in a life sciences field with additional research laboratory experience (ideally two years) using antibodies and related reagents. You will need experience in at least two antibody related applications including western blot or immunohistochemistry. We are looking for someone with excellent communication skills who is fluent in both German and English. You should be passionate about delivering quality scientific support to our customers and ideally, you will have previous experience of working with customers.
We are looking for the successful candidate to start in March.
Our culture is one that empowers individuals, with responsibility given at an early stage. We place great emphasis on knowledge and experience. The working environment is friendly and fun but intense, with everybody working together as a team to deliver great service and the best products to our customers. In addition to competitive salaries we can offer an attractive flexible benefits package which includes a profit-share scheme.